July 12th, 2018
We have some good news and some bad news. The good news? We've got the fiber on the way for our new 1g net carb syrups and we've also got our chocolate chip bags printed, meaning we will be able to launch our new products this August!
The bad news is our storefront is behind in orders due to a production line issue on our square machine. We've had to temporarily stop production of our chocolate squares and we'll be refunding anyone who recently purchased them then shipping their order without them. We hate that we have to do this, but it looks like it will take a few weeks to fix the machine, and we would rather ship partial orders than wait weeks for a solution.
All store orders will be delayed by a few extra days due to the chaos this caused and we'll be sending an apology with more details for the delay as we deal with this problem. Thank you for understanding.
Rhea @ ChocZero